Is Your Nonprofit Making Maximum Impact?

Most people enter the nonprofit world because they care deeply about a cause.

They want to help. They want to create change. They want to make the world better.

But what if good intentions alone aren’t enough?

That’s exactly what I explored in a recent episode of The Influential Nonprofit with JD Bauman, co-author of the book All the Lives You Can Change. Our conversation challenged some of the biggest assumptions nonprofits make about impact, funding, and effectiveness—and honestly, it completely shifted the way I think about solving problems.

JD calls this approach “effective altruism,” which is really about turning compassion into measurable impact.

As he explained:

“We don’t have an impact just by caring about something.”

That line stopped me in my tracks.

Because in the nonprofit world, passion is everywhere. But measurable, scalable impact? That’s a different conversation entirely.

Why Good Intentions Don’t Always Create Maximum Impact

One of the most interesting tensions we discussed was the balance between heart and data.

Most nonprofit leaders are driven by passion. They care deeply about people, animals, justice, health, education, or their community. That emotional connection is what brings them to the work in the first place.

But according to JD Bauman, passion without strategy can sometimes lead organizations to unintentionally create less impact—or even cause harm.

He shared examples of charitable programs that sound meaningful on the surface but fail to produce measurable outcomes. And while that can feel uncomfortable to hear, it raises an important question:

Are we attached to the mission itself—or to the way we’ve always done it?

That distinction matters.

Because if the goal is truly to solve a problem, we have to be willing to ask whether our approach is actually working.

The Difference Between Feeling Good and Doing the Most Good

One of the most powerful parts of our conversation centered around the idea that there’s a difference between doing good and doing the most good possible.

JD shared an example comparing guide dogs for the visually impaired with low-cost treatments that prevent blindness overseas. Both causes are meaningful. Both help people.

But one intervention can impact dramatically more lives for the same amount of money.

That doesn’t mean one charity is “bad.” It simply means some approaches are more scalable and cost-effective than others.

As JD put it:

“If you want to be someone that has maximum impact possible, it’s going to require a heart and a head as well.”

And honestly, I think that’s where the nonprofit sector struggles sometimes.

We’ve built a culture around emotional connection, storytelling, and donor relationships—which absolutely matters—but we don’t always ask hard questions about effectiveness, scalability, or outcomes.

What Nonprofits Can Learn From Startups and Innovation

One of the most eye-opening parts of the conversation was when we talked about how differently the for-profit world approaches experimentation.

My husband works in biotech startups, where companies routinely invest millions of dollars and years of research testing whether an idea works. Sometimes it succeeds. Sometimes it doesn’t.

And if it fails? They pivot.

No shame. No panic. No pretending.

They simply say: “Great. Now we know.”

But nonprofits rarely operate that way.

Instead, organizations often continue running programs because they’ve always existed, because donors expect them, or because shutting something down feels risky.

JD believes that mindset is holding the nonprofit sector back.

He explained that innovation requires experimentation, risk-taking, and sometimes even failure. Without that, organizations can spend decades operating programs that create only marginal impact.

The Nonprofit Sector’s Obsession With Low Overhead

Another major issue we discussed is the nonprofit world’s fixation on overhead percentages.

For years, nonprofits have been taught to market themselves by saying things like:
“We only spend 10% on administration.”

But JD argues that this mindset is actually hurting organizations.

Why?

Because low overhead does not automatically equal high impact.

Organizations need infrastructure. They need technology, systems, research, leadership development, and talented people. Without those things, it becomes almost impossible to scale meaningful outcomes.

The real question donors should be asking is not:
“How low is your overhead?”

It should be:
“What impact are you creating per dollar spent?”

That’s a completely different conversation—and honestly, a much healthier one.

5 Questions Every Nonprofit Leader Should Ask About Impact

If this conversation challenges you a little, good. It challenged me too.

According to JD Bauman, nonprofit leaders need to get brutally honest about what their organizations are actually accomplishing.

Here are five important questions to ask:

  1. What specific outcome are we trying to create?
    Be clear about the actual change you want to see in the world.

  2. Are we measuring outcomes or just outputs?
    Activities alone do not equal impact.

  3. Is our current approach truly effective?
    Good intentions are not enough.

  4. Could another model achieve better results?
    Sometimes the answer is yes—and that’s okay.

  5. What would it look like to solve this problem permanently?
    The goal should be transformation, not dependency.

What If Nonprofits Tried to Work Themselves Out of Business?

This part of the conversation really stayed with me.

I shared the example of an organization I work with that openly talks about creating a future where they are no longer needed. Their mission is not to sustain themselves forever—it’s to solve the problem so effectively that the organization eventually becomes unnecessary.

Imagine if more nonprofits thought that way.

Imagine if success wasn’t measured by longevity alone, but by whether the problem actually got solved.

That kind of thinking requires courage. It requires innovation. And yes—it requires risk.

But it also creates the possibility for real, transformational change.

Final Thoughts on Creating Real Nonprofit Impact

This conversation with JD Bauman reminded me that impact isn’t just about caring deeply.

It’s about aligning passion with strategy.

It’s about being willing to ask difficult questions about effectiveness, outcomes, and stewardship.

And maybe most importantly, it’s about being brave enough to evolve when something isn’t working.

Because at the end of the day, nonprofit work isn’t about protecting programs.

It’s about solving problems.

Evaluate Your Nonprofit’s Real Impact

If you’re a nonprofit leader, board member, fundraiser, or founder, here’s my challenge to you:

Take a hard look at your organization’s theory of change.

Ask yourself:

  • Are we creating measurable impact?

  • Are we solving the problem—or sustaining it?

  • Are we willing to innovate, test, and evolve?

And if you’re ready to think differently about impact, leadership, and effectiveness, I highly recommend checking out All the Lives You Can Change by JD Bauman.

Because the world doesn’t just need more good intentions.

It needs courageous organizations willing to create real change.

Maryanne Dersch